Learnex Privacy Policy

Effective date: July 8, 2026

Learnex provides educational tools, lessons, attendance features, assessments, communication tools, and learning support for students and academy users. This Privacy Policy explains what information we collect, how we use it, and how users can contact us about their data.

Information We Collect

Depending on how you use Learnex, we may collect:

• Account and profile information, such as name, email address, phone number, student profile details, and login identifiers.
• Learning information, such as course activity, attendance records, assessment results, submitted answers, uploaded files, tutor interactions, and learning progress.
• Audio, speech, or text submitted by users when using speaking, tutoring, correction, or assessment features.
• Attendance and device-related information needed to support attendance verification, including time, approximate location, device/browser information, IP address, and technical logs.
• Support and communication information when users contact us or submit forms through the platform.

How We Use Information

We use information to:

• Provide access to Learnex lessons, attendance, assessments, tutor features, and student services.
• Manage student accounts, learning progress, subscriptions, and academy operations.
• Review submissions, provide feedback, support users, and respond to requests.
• Improve platform reliability, security, user experience, and educational quality.
• Detect abuse, prevent fraud, troubleshoot errors, and comply with legal or platform requirements.

Sharing Information

We do not sell personal information. We may share information only when needed to operate Learnex, provide academy services, use trusted service providers, comply with legal obligations, protect users and the platform, or support authorized teachers, staff, and academy administrators.

Data Security

We use reasonable technical and organizational measures to protect user information. No online service can guarantee complete security, but we work to protect data against unauthorized access, misuse, loss, and alteration.

Data Retention

We keep information for as long as needed to provide Learnex services, maintain educational records, meet operational needs, resolve disputes, comply with legal obligations, and protect the platform.

User Choices and Data Requests

Users may contact us to ask for access, correction, deletion, or help with their personal information. Some records may need to be retained where required for educational, legal, security, or legitimate business reasons.

Children and Students

Learnex is intended for students and academy users. Where a student is a minor, use of Learnex should be managed by a parent, guardian, school, academy, or other authorized adult as applicable.

Third-Party Services

Learnex may use third-party service providers for hosting, analytics, communication, security, AI tutoring, and platform operations. These providers process information only as needed to provide their services to Learnex.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or requests about this Privacy Policy or your personal information, contact us at info@learnex.net.